Shopping experience review: sofa from CB2

After much procrastination, I recently took the plunge and began my search for a sofa that would somehow fit my apartment's rather unique dimensions while still managing to seat 3, look great, and feel comfortable.

After being less than impressed with what I was finding in local stores, I decided to expand my search online. I have to confess that although I love shopping online, I had some doubts about buying furniture without physically seeing the piece. Nonetheless, I quickly found the perfect couch at CB2.com. Again, I was a little worried about making such a big purchase without seeing exactly what I was getting, but I took a chance, and I am very pleased with the results.

First, I have to compliment CB2 on having a website that provides very accurate information. Pictures and descriptions were accurate, informative, and generous. I throw generous into the description simply because I came across many many websites that offer paltry details, even to the level of excluding measurements or care instructions. Given that furniture can be a major purchase, it was truly wonderful to have all the information you need readily available. I also purchased a few other items, and again I found that what you see and read on their site is exactly what you get.

Once my decision was made, I was sent a fabric swath that arrived the very next day and I called the friendly costumer service center to give my final O.K. and schedule a delivery. Delivery came about a week later and was wonderful. The delivery folks cleverly and expertly pulled this couch around a corner I had some lingering doubts about and were friendly and careful as well. Two days after delivery I received a courtesy call from the customer service center to check in which I really appreciated.

As for the sofa itself, I love it! Soft, velvety, and luxuriously deep - all I want to do is lounge. Overall, this was an A+ experience and I would not hesitate to make future furniture purchases with CB2.com. Next step, a couch-warming party!